Return & Refund Policy of www.dboy3d.co.za
We do not accept returns or exchanges unless the product that you have purchased is defective. If your product is defective please notify DBOY3D by email: firstname.lastname@example.org Products will need to be sent back to us in its original packaging. We will accept a return of such products within 14 days.
Once the product/item arrives with us, we will need to examine the product and then we will contact you via email to let you know wether you qualify for a refund or replacement.
Please allow 1-2 weeks for your return to be processed.
If you qualify for a refund or return then we will refund you the purchased price or replace a like for like product.
Refunds do not include any shipping costs. Shipping costs on all returns must be prepaid and insured by the client. Shipping charges are not refundable.
Discounted items are not eligible for a return.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.